New self-serve kiosks began rolling out in October, and all 12,000 clerk terminals will be in place by a spring 2027 go-live. The vendor is paid a percentage of sales, and it will manage the system from a facility it set up and staffed in Glenwillow, Ohio.
The Ohio Lottery is replacing the technology behind lottery sales across the state, starting with new self-serve kiosks that began rolling out to retailers in October.
The upgrade moves the Lottery to a new gaming system from Scientific Games, with go-live expected in spring 2027.
“This first major upgrade to the gaming system in two decades is an important step in advancing the Ohio Lottery’s mission to generate revenue for education while delivering a best-in-class experience for customers and retailers,” said Danielle Frizzi-Babb, communications director for the Ohio Lottery, in written responses to Ohio Tech News.
By the numbers
- 12,000 clerk terminals installed by go-live
- About half of the new self-serve kiosks in place by go-live, with the rest to follow
- Aug. 1, 2034: end of the Scientific Games contract term
- Eight optional one-year renewals
A phased rollout through spring 2027
The installation began in October with a phased rollout of self-serve kiosks and will continue through go-live in spring 2027, Frizzi-Babb explained.
All 12,000 clerk terminals will be installed by go-live, along with about half of the self-serve kiosks. The remaining kiosks will roll out after the new system is live.
“The new system will offer benefits in the form of streamlined purchasing, suggestive selling on self-serve kiosks, and easier reporting and tracking for retailers,” Frizzi-Babb said.
A sales-based contract and an Ohio operations hub
The Lottery’s contract with Scientific Games runs through Aug. 1, 2034, with eight optional one-year renewals.
The value of the contract is tied directly to sales performance, with the vendor paid a percentage of sales, Frizzi-Babb noted. Scientific Games has set up and staffed a facility in Glenwillow, Ohio, where the gaming system will be managed.
Scientific Games won the contract through a competitive procurement by the State of Ohio, announced in December 2024. Under the contract, the company supplies its AEGIS central gaming system, the Infuse business intelligence tool, WAVE point-of-sale terminals and its PlayCentral line of self-service machines. Scientific Games has also supplied the Lottery’s scratch-off games for more than 23 consecutive years.
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